One workflow live
300-800 managed units
Setup£4k-£6k
Managed retainer£1k-£1.8k/mo
A first workflow with proof before you expand.
Microsoft 365ReapitFixflo
- Shared inbox or maintenance triage
- 2-4 integrations
- Weekly tuning
- Branch reporting
Pricing
Setup fee for the build. Monthly fee for running it.
LatchFlow is a managed service, not an hourly automation task. You pay once to set up your first workflow, then a monthly fee to keep it running, tuned, and reported on.
Packages
Pick the workflow under the most pressure
Prices are a guide for UK lettings and property management teams. Final scope depends on workflow volume, data access, approval rules, and which tools you connect.
Front desk + maintenance
800-2,000 managed units
Setup£6k-£10k
Managed retainer£1.8k-£3.5k/mo
Inbox and maintenance handled together, with approvals and a monthly review.
ReapitFixfloMicrosoft 365Twilio Voice
- Inbox and maintenance operations
- Approval thresholds and landlord rules
- Monthly review
- Exception tuning and governance
Multi-branch
2,000+ units or several offices
Setup£10k-£18k
Managed retainer£3.5k-£6k/mo
Branch workload visibility, compliance chasing, and stronger controls.
ReapitGoodlordFixfloPayPropXero
- Maintenance, compliance, and knowledge workflows
- Role-based controls
- Write-back health reviews
- Quarterly roadmap and expansion
Why A Monthly Fee
The workflow keeps changing after launch.
Tenants use new channels, contractors miss updates, landlords change limits, the law shifts, and staff override AI suggestions. The monthly fee keeps the system accurate and trustworthy.
Exceptions, failed write-backs, stale rules, and routing drift are watched, not ignored, after launch.
Process changes, override patterns, confidence thresholds, and edge cases are folded back into the workflow.
Response time, backlog, approval lag, and routing accuracy are reviewed with you each month.
Mailbox, phone, PMS, repair, and finance connections are checked against the agreed boundaries.
What's Included
Clear about what you get and what stays in your control.
Good pricing is more than a number. It's what's included, what's extra, when a person has to approve, and how you can pause or roll back.
Usage costs
Model, phone, transcription, WhatsApp, and provider costs are passed through or capped separately.
Human approval
Emergency, legal-sensitive, vulnerable-occupant, spend, and low-confidence cases stay supervised.
Minimum term
Six months by default, since the value comes from ongoing improvement, not a one-off build.
Stop and rollback
Any workflow can be paused or rolled back, with a clear record of what changed.
Not sure where to start?
Book A Pricing AuditBook a short audit and we'll price your first workflow.
We'll look at your current process, agree a clear first workflow and system boundary, and give you a fixed price before any build begins.